Help Center

Use TapMinutes with confidence.

Accurate guidance for recording, importing, transcription, organization, recovery, sharing, and plan limits on iPhone, iPad, and Apple Watch.

Getting started

Record a new conversation or bring in an existing file, then choose what TapMinutes should create.

Create a meeting

  1. Open the Record screen.
  2. Choose English or Spanish.
  3. Select Minutes, Notes, or Both.
  4. Choose a built-in style or an available custom preset.
  5. Start recording or choose Import.

TapMinutes preserves the transcript and creates the selected output after transcription and any required processing.

What Minutes, Notes, and Both mean

Minutes organize the conversation into a concise meeting record. Notes provide a more detailed account. Both creates both outputs from the same transcript.

Recording

TapMinutes records on iPhone and iPad. Apple Watch provides remote controls for the paired iPhone.

Pause, resume, and background recording

Use the recording controls to pause and resume. An active recording can continue while the iPhone is locked. The Live Activity shows recording status on supported system surfaces.

Apple Watch controls

The Apple Watch app can start, pause, resume, stop, or cancel an iPhone recording. The Watch is a remote companion; transcription, minutes, notes, organization, and review remain on iPhone or iPad.

Basic recording limits

Basic supports recordings up to 20 minutes each. Basic can process up to 3 meetings per day and 6 per week. The count is shared between recordings and audio/video imports.

Imports

Audio/video import is available on Basic and Pro. Document and transcript-file import is Pro-only.

Import audio or video Basic + Pro

  1. Tap Import on the Record screen.
  2. Choose supported audio or video through the iOS document picker.
  3. Select a language and output type.
  4. If TapMinutes finds a meaningful embedded caption track, preview it and choose whether to reuse the text or transcribe the audio.
  5. Continue processing to create minutes, notes, or both.

Basic uses on-device transcription on supported iOS versions. Pro uses premium cloud transcription. Basic imports share the normal Basic meeting and duration limits.

Embedded captions

Some media includes a caption or transcript track. TapMinutes inspects imported media and offers a preview when meaningful text is found. Reusing that text avoids a fresh audio transcription; choosing transcription processes the playable audio track instead.

Import documents and transcripts Pro

Pro supports text-based PDF, TXT, SRT, and VTT. SRT and VTT files can provide existing transcript text. DOCX is not supported.

PDF extraction may be limited to the first 50 pages or approximately 80,000 extracted characters.

Scanned PDFs and OCR

TapMinutes does not include built-in OCR. If a PDF contains only scanned images, convert it with an external OCR tool before importing it.

When an audio or video import fails

Confirm that the file is fully downloaded, not damaged or password protected, and contains a compatible playable audio track when audio transcription is selected. Format support depends on the media and the supported operating system. If embedded captions are available, try reusing them.

Minutes, notes, and review

Review the transcript and generated content inside TapMinutes on both plans. External use is a Pro feature.

Playback and transcript review

TapMinutes stores meeting audio on the device and lets you replay it while reviewing the preserved transcript, minutes, or notes. You can search, filter, and edit meeting content where the app provides those controls.

Regenerate content

Basic includes two regenerations per meeting. Pro includes unlimited regeneration. Choose a built-in style or an available custom preset when you want a different tone, structure, or level of detail.

Copy, share, export, and read aloud Pro

Pro can copy or share meeting content, read minutes or notes aloud, and create and share polished PDFs.

Custom PDF branding

Custom PDF Branding adds a company name and logo. It is included with Pro and may also be offered as a one-time purchase when shown in the app. PDF creation and sharing normally require Pro, so the branding purchase alone should not be understood as unlocking the full export workflow.

Organization

Creating and editing folders, tags, and bookmarks requires Pro.

Folders and tags Pro

Create folders to separate clients, classes, projects, teams, or recurring meetings. Add and edit tags to connect related meetings across folders, then filter History by folder or tag.

On Basic, existing folders, tags, and related meeting content remain visible when relevant, but creating folders, moving meetings, and editing tags require Pro.

Timestamped bookmarks Pro

Add bookmarks during a recording to save an exact time and label it for later review. Existing bookmarks remain visible when relevant on Basic; creating new bookmarks requires Pro.

Custom presets

Pro includes unlimited custom presets. When available in the app, the separate Custom Preset Pack unlocks up to three custom presets without a Pro subscription.

iCloud synchronization

iCloud sync is available to Basic and Pro users.

What syncs

When iCloud is enabled for TapMinutes, meeting information may sync across supported Apple devices through your personal iCloud account. TapMinutes does not have direct access to the content stored in that personal account.

If a meeting has not appeared

Confirm that each device is signed into the intended Apple Account, iCloud Drive is enabled, TapMinutes has iCloud access, and the devices have a connection. Sync timing is managed by Apple and can vary.

Basic, Pro, and purchases

Plan status affects transcription, limits, organization, recovery, and external sharing.

What Basic includes

After the seven-day Pro trial, Basic can process up to 3 meetings per day and 6 per week, with a 20-minute limit for each recording or audio/video import. It includes supported on-device transcription, in-app transcript/minutes/notes review, Minutes/Notes/Both, built-in styles, two regenerations per meeting, and iCloud sync.

What Pro unlocks

Pro adds meetings and duration beyond Basic limits, premium cloud transcription, copy/share/export, PDF creation and sharing, backup and restore, Recover Saved Recordings, folders, tags, bookmarks, read aloud, unlimited regeneration, unlimited custom presets, custom PDF branding, and text-based PDF/TXT/SRT/VTT import.

Subscription options and renewal

TapMinutes may offer weekly, monthly, or yearly Pro subscriptions and a seven-day Pro trial when shown in the app. Availability and current pricing can vary by storefront or release state.

Subscriptions are handled by Apple and renew automatically unless canceled. Manage or cancel them in your Apple Account subscription settings.

One-time purchases

When shown in the app, Custom Preset Pack unlocks up to three custom presets without Pro. Custom PDF Branding unlocks a company name and logo without active Pro, but PDF exporting normally requires Pro.

Backup and recovery

Backup, restore, and saved-recording recovery are Pro features.

Recover an interrupted recording Pro

If TapMinutes finds interrupted or unfinished audio, use Recover Saved Recordings to process the available recording. Recovery depends on usable audio still being present on the device.

Back up and restore archives Pro

Use Export Backup to create a meeting archive and Restore Backup to bring supported archive content back into TapMinutes. Keep backup files in a secure location you control.

Troubleshooting and support

Start with the prompt shown in TapMinutes; it is tailored to the current recording or import state.

Speech recognition is unavailable

Basic on-device transcription depends on supported iOS versions and system capabilities. Check microphone and speech-recognition permissions, confirm the device is supported, and retry. Cloud processing requires a network connection.

Contact support

Email [email protected] with your device model, iOS version, TapMinutes version, the action you were taking, and the exact error message. Screenshots are helpful. Do not send a confidential recording unless support specifically requests it and you have permission to share it.

Privacy note: Premium cloud transcription sends necessary audio for processing. AI generation may send transcript text and selected style instructions after the required disclosure and consent. Read the Privacy Policy for details.

Still need help?

Tell us what happened and what TapMinutes displayed.

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